Email support@redbana.com, with subject "Missing Character Transfer!" and the following information:
- Your Nexon character's in-game name, exactly the way it is spelled and capitalized.
- Your Nexon Account ID. Do NOT send your password.
- Your Redbana Account ID that you would like this character to transfer to. Make sure that you have already created this Redbana account and confirmed your email address. Do NOT send your password since we do not need it.
WARNING: If you already have a character on this Redbana ID, it will get overwritten.
We will only accept emails of this nature up until August 1, 2009.